Our client is seeking an Operations Coordinator to join their team. As an Operations Coordinator, you will be part of the customer service team supporting company clients. The ideal candidate will have a high attention to detail, strong communications skills and the ability to problem solve which will align successfully in the organization.Job Title: Operations CoordinatorLocation: Cary, NCPay Range: $19.81What’s the Job?
Coordinate the planning and delivery of maintenance with clients: call handling, service scheduling, parts ordering, appointment confirmations, and improving customer confidence
Monitor customer requests and overall system compliance to confirm equipment readiness
Support on-site customer facing personnel
Document customer satisfaction issues and escalate through appropriate channels
Resolve problems while maintaining a high level of professional integrity
What’s Needed?
2-5 years' experience in a customer relationship role
Ability to problem solve and anticipate client needs
Experience communicating ideas and rationale to internal teams and customers
Skilled at maintaining positive professional relationships
Ability to manage time and prioritize based on impact and criticality of customer issues
What’s in it for me?
$19.81/hour
Monday - Friday 8:30am-5:30pm
Paid training
6 month contract with the ability to be extended or hired permanently
Working onsite with your peers and business partners
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
