DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.This position is eligible to work remotely from the following states: Arizona, Florida, Georgia, Indiana, Iowa, Kentucky, Maryland, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, West Virginia, and Wisconsin.Summary:The Business Intelligence Analyst (BIA) provides insight-driven analyses and insights that enhance and inform organizational decision-making for virtual care solutions, programs and services. The Virtual Care BIA is an analytics professional who leads reporting and data visualization development in partnership with stakeholders and analytics teams. Data Governance Stewardship role commitments are expected.The Business Intelligence Analyst (BIA) has basic proficiency in SQL and data visualization, with the ability to learn on the job. The BIA has experience in stakeholder requirements gathering and presentation skills. The primary responsibilities for the BIA include building dashboards, reporting, and trusted analytics content that is consumed by other analysts or stakeholders.Responsibilities:Communication and relationships- The BIA acts a key Business Intelligence & Analytics liaison between hospital leadership, physician leadership, other clinical leaders, ISD and other stakeholders. They support departmental and organizational priorities. They serve as a guide of the organization's business intelligence priorities to internal constituents through formal and informal communications. The BIA develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions.Dashboard and scorecard development- The BIA develops effective key performance indicators, management dashboards and balanced scorecards that provide enhanced insight and improve organizational decision-making. Data is displayed in a meaningful way to convey concise, easy to understand information on all virtual care solutions, programs and services.Healthcare analytics- The BIA provides healthcare analytics support (e.g., predictive analytics, statistical analysis, data and text mining, data validation, prescriptive analysis) to generate insights for virtual care solutions, programs and services that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.Project management -The BIA provides effective project management to clearly defines projects, develop project plans, and develops analytics to inform teams and guide prioritization.Other InformationEducation Requirements:
Bachelor’s degree in an appropriate discipline.
Professional Experience Requirements:
If Bachelor's degree in general field, requires three (3) years of experience
If Bachelor’s Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), requires one (1) year of experience
If Master's degree, requires one (1) year of experience
If Associate's degree, requires nine (9) years of experience
If High School degree, requires eleven (11) years of experience
Knowledge/Skills/and Abilities Requirements:
[NOVICE- Limited Proficiency: You have the level of experience gained in a classroom and/or experimental scenarios or as a trainee on-the-job. You are expected to need help when performing this skill.]
SQL and Data Viz software fundamentals (basic proficiency), leading to limited proficiency within 6 months
Limited proficiency of optimizing reusable data sources for visualization and analytics
Stakeholder requirements gathering and presentation skills preferred
Data Governance Stewardship role commitments expected
Fulfillment expectations of MySupport reporting & analytics single intake requests
Lead stakeholder groups and analytics teams
Job DetailsLegal Employer: NCHEALTHEntity: Shared ServicesOrganization Unit: Virtual Care Center - AdminWork Type: Full TimeStandard Hours Per Week: 40.00Salary Range: $37.24 - $53.54 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: RemoteWork Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: YesThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
