RESPONSIBILITIESProperly prepare/wrap items for transport (furniture, art, appliances, etc) to avoid damage.Packing and unpacking items with care and to prevent breakage as needed.Load items into the moving truck to be transported from the origination point.Unload items from the moving truck into the destination point.Make sure all daily/weekly truck inspections are performed (safety equipment, tire pressure,oil, equipment, marketing materials, etc.).Provide scheduling recommendations to effectively get the job done in a timely manner.Provide estimates as needed for moving costs.Follow direction from on-site team and/or client for placement of items.Train new team members on how to safely move heavy items, while preventing injury and damage to the client's home/furniture.Responding to client questions and concerns.Submit an Issue Report, along with necessary details/photos, for any damaged items.Responsible for training new team members on the moving policies and procedures, as needed.Uphold and model The Downsizers Core Values and Mission.Provide the highest level of service to our team, clients, referral, and resource partners.Develop standard operating procedures, training, and best practices for the roles of Lead Mover and Mover.Assist with handyman tasks, as needed.Assist with warehouse and supply management, as needed.
