DescriptionBecome part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:Position on the Estimates team, primarily focused on uninsured patient estimates. Duties include creating pre-service cost estimates from work queues and tracking data related to cost estimates for services. Opportunity to assist with auditing and training once primary job duties are performed successfully. Other duties as assigned based on business need. Candidates should have knowledge regarding HB and PB billing and procedures, as well as strong critical thinking and communication skills. This position will interact with patients, registration, financial navigation, and other system departments.Responsibilities:
Verifies patients as uninsured or identifies and updates coverage appropriately
Actively participates in departmental quality by making a personal effort to reduce individual errors, and making corrections
Review/Create Hospital and Physician estimates within the Epic Patient Estimator
Responsible for documenting and explaining benefit breakdown and out of pocket costs for patient understanding
Other InformationOther information:Education Requirements:● High school diploma or GED.Licensure/Certification Requirements:● No licensure or certification required.Professional Experience Requirements:● Two (2) years of experience in Hospital or Physician Insurance related activities (Authorization, Billing, Follow-Up, Call-Center, or Collections).Preferred Knowledge/Skills/and Abilities:· Excellent interpersonal, verbal and written communication skills.· Excellent listening skills, and organizational skills.· Customer Service/Training experience· Knowledge of UB-04, HCFA-1500’s and Explanation of Benefits (EOB) interpretation.· Knowledge of CPT and ICD-10 codes.· Knowledge of insurance billing, collections and insurance terminology.· Computer knowledge: MS Word, Excel, and Outlook.Job DetailsLegal Employer: NCHEALTHEntity: Shared ServicesOrganization Unit: Pre-Arrival UnitWork Type: Full TimeStandard Hours Per Week: 40.00Salary Range: $18.20 - $25.86 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: RemoteWork Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: NoThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
