"Job Summary:Customer Service Representative – OES, will support Decore-ative Specialties customer base in all ways from service to sales, by providing excellence through establishing relationships with all customers by processing orders, following through on any special requests and meeting the customer’s needs as they arise.Essential Functions:Customer Support via Faxes/Internet ordersFollow all applicable standard workFollow 5S guidelinesPlaces all types of fax or internet orders via the custom order entry systemProcesses credits as requiredProcesses any specialty item action items for technical ordersProcesses all special pricing requests to the pricing teamKnowledge, Skill and Experience:High School with 2+ years of experience in Customer Service/Sales or College GraduateComputer literate with a good understanding of Word, Excel, Powerpoint,Will obtain full understanding of all wood and Deco-form product lines:Doors, drawer fronts, glass doors, french litesDrawer boxesMoldings and accessory itemsFinishing all typesReady To Assemble (RTA) cabinet line - basic understandingBasic specialty itemsWill learn all system requirements for:Custom order entryCRMEmailShippingAnytime®Please apply online with Decore-ative Specialties at: https://decore-ative-specialties.primepay-recruit.com/job/912648/customer-service-representative-remote-north-carolina-only?s=cl"
