Description We are offering a long-term contract employment opportunity for an Administrative Assistant in the Machinery Manufacturing industry, located in Charlotte, North Carolina. The successful candidate will be a key part of our team, managing administrative tasks, processing customer applications, and maintaining accurate records. Responsibilities: Manage inbound and outbound calls in a timely and professional manner. Provide exceptional customer service, responding to inquiries and resolving issues. Perform data entry tasks, ensuring all customer information is accurate and up-to-date. Maintain regular email correspondence with customers and team members. Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to complete tasks and projects. Schedule appointments and meetings as necessary. Monitor customer accounts and take appropriate action when needed. Assist with other administrative tasks as required. Requirements Proficiency in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook Ability to answer inbound calls and handle inbound and outbound calls professionally Exceptional customer service skills and ability to handle customer inquiries and complaints Data entry skills for entering customer information into company databases Ability to handle email correspondence professionally and efficiently Skill to schedule appointments and manage calendars for multiple team members Experience in a machinery manufacturing environment would be advantageous Ability to perform administrative tasks such as filing, typing, copying, and scanning Strong organizational skills and attention to detail Ability to work in a team environment and independently when required Strong written and verbal communication skills Ability to multitask and prioritize workload in a busy environment High level of discretion and judgment in handling confidential information. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
