Great company. Great people. Great opportunities.As a Credit Supervisor at United Rentals, you will be responsible for managing assigned accounts receivable team portfolio, including allocating team resources to achieve goals and managing accountability to key performance metrics.If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of the work we all do in providing the equipment that helps build our communities.Additional responsibilities include the following:
Oversee new customer credit applications including but not limited to accessing credit agency data, collecting trade references, bank trades, to open new accounts
Oversee customer requests for lien releases (waivers) based on the time period and dollar amount, communicating directly with the submitter which may be either the customer and/or field operations when the waiver or release cannot be approved as submitted
Review customer certificate of insurance for rental protection plan and update systems as required
Manage the day to day operations of staff members responsible for various credit functions, which may include:
New AccountsLien, Pre-lien and Lien ReleasesCollections
Responsible for ensuring metric strategies are executed by individuals and teams
Recommend process improvements and system enhancements to further maximize team efficiency
Analyze effectiveness of collection efforts to ensure use of proper and timely collection techniques
Prepare and assist in presenting annual performance reviews of credit office staff with Credit Manager
Evaluate accounts to determine options for securing account balance through frequent account reviews with Collectors
Prepare and assist with quarterly A/R reviews for credit staff
Identify areas of concerns, trends and make recommendations for collection and employment actions
Review and approve placement of unsuccessful accounts to be placed with third party agencies and/or attorneys
Responsible for direct management of credit office staff
Other duties assigned as needed
Job Requirements:
Bachelor’s Degree or equivalent combination of education and experience
Minimum 5 -7 years of related credit and collections experience; Demonstrated leadership capabilities required; Supervisory experience preferred
Working knowledge of Microsoft office (Excel, Word, & Outlook)
Business Knowledge - Understands company's business and current key initiatives
Negotiation Skills - Demonstrates effective negotiation techniques with customers
Conflict Resolution Skills - Deals constructively with conflict and responds professionally; focuses on the situation/issue, not the person
Teamwork - Works well collaboratively within own group and cross functionally to achieve goals
Leadership Skills - Leads by example in professional and respectful manner
Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)
Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
