Job Description:
Property Soar is looking for a highly organized and customer-focused Customer Support Assistant to join our team. This role involves supporting clients with inquiries, coordinating services, and ensuring exceptional experiences in all interactions.Responsibilities:Handle customer inquiries via phone, email, and other communication channels in a timely and professional manner.Provide accurate information regarding services, policies, and procedures.Assist in scheduling appointments, coordinating service requests, and resolving issues.Maintain accurate records of customer interactions in the company database.Collaborate with internal teams to address and resolve client concerns.Follow up with customers to ensure satisfaction and build long-term relationships.
