We are currently looking for a Director, Enterprise Communications to join our growing team! In this role, you will lead the development and execution of an integrated communications strategy that supports Brightspeed’s business priorities, strengthens culture, enables organizational change, and protects and enhances the company’s reputation. You will oversee internal and external communications, public relations, executive communications, crisis communications, community engagement, and local market storytelling. You will serve as a trusted advisor to senior leadership and leads a team and external partners to ensure communications are aligned, effective, and business-driven. As Director, Enterprise Communications, your duties and responsibilities will include:Develop and execute an integrated enterprise communications strategy aligned with business, culture, growth, and reputation objectivesServe as a strategic communications advisor to senior leadership, providing counsel on messaging, organizational change, reputation management, and stakeholder communicationsEstablish communications standards, governance, planning processes, and measurement practices to drive consistency and effectiveness across the organizationEnsure alignment of messaging across internal, external, executive, and community-facing channels Lead internal communications strategy, annual planning, and editorial calendar management for companywide employee communicationsOversee employee communications, leadership visibility programs, town halls, organizational announcements, and business updatesPartner with HR, Legal, IT, and business leaders to support employee programs, policy updates, transformation initiatives, and organizational change communicationsDevelop leader toolkits, FAQs, presentations, talking points, and manager cascade materials to support communication effectivenessMeasure internal communication effectiveness through employee feedback, engagement data, and channel analyticsLead external communications and media relations strategies that strengthen Brightspeed’s reputation and brand visibilityManage public relations agency relationships, including scope, priorities, budgets, deliverables, and performanceOversee development of press releases, media statements, executive messaging, awards submissions, thought leadership content, and media briefingsServe as a communications lead for reputation-sensitive issues, media inquiries, and public-facing mattersPrepare executives and subject matter experts for interviews, speaking engagements, and public appearancesSupport local market communications related to fiber expansion, community investments, sponsorships, and market activationsPartner with Marketing, Operations, Government Affairs, and local stakeholders to identify and support communications opportunities that build awareness, trust, and goodwillLead storytelling and communications around community partnerships, local events, and market milestonesDevelop and maintain crisis communications plans, escalation protocols, message templates, and spokesperson guidanceLead communications responses during business disruptions, reputation issues, and other sensitive situationsProvide counsel to leadership on emerging risks and stakeholder communicationsDirect, coach, and develop the communications team, including internal and external communications leadersManage team priorities, workload planning, performance, and professional developmentOversee agency, vendor, and freelance resources as neededMaintain disciplined intake, prioritization, and reporting processes for communications work
