Enterprise Customer Service Representative

Enterprise Customer Service Representative

03 Jul 2022
North Carolina, Charlotte, 28201 Charlotte USA

Enterprise Customer Service Representative

Computer Futures is currently working with our large telecommunications client to hire an Enterprise Customer Service Representative for contract opportunities in Charlotte, NC.

This role requires the candidate to be on site and have shifts from 8 AM - 9 PM EST.


  • Provides first level support for all end-users via telephone, email or chat.

  • Troubleshoots and resolves billing issues.
    Escalates calls when appropriate.
    Writes concise, informative service tickets.
    Follows up on all tickets in a timely manner and pursues issues through to resolution.
  • 2+ years of experience in a call center, inbound calls environment

  • Telecom experience a plus

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To find out more about Computer Futures please visit

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Job Details

  • ID
  • State
  • City
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  • Salary
    Up to US$19 per hour + competitive
  • Hiring Company
    Computer Futures
  • Date
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