About this role:Wells Fargo is seeking a Head of Enterprise Internal Fraud Insights & Analysis, Executive Director who is accountable to effectively lead the identification, design, development, implementation and maintenance for insights and analysis materials, routines and programs related to Internal Fraud Risk. This position is critical to the success of the Enterprise Internal Fraud (EIF) group by leading a team of professionals identifying and solutioning insights and analysis needs to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level.This position is accountable to understand source data and corresponding schema/taxonomy, in addition to business intelligence tools to create and organize meaningful summaries and views to inform the varying audiences of employees, leadership, executives, partners and regulators. Deep understanding of business processes and corresponding applications will also be key to success in addition to root cause analysis and correlation analysis skills/techniques. Information being leveraged will be sensitive in nature, including confidential and under attorney-client privilege at times. Activities include, but not limited to, risk committee materials, business performance reporting, event root cause analysis, trend reporting and insights, financial loss reporting with insights, forecasting, staffing capacity models, Outside Event Analysis and peer bank benchmarking. Finally, this role is accountable for the development, maintenance, and monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI).In this role, you will:
Be accountable to own and drive the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide
Be directly accountable as an owner of controls, shared controls, processes and is an active stakeholder within RCSA
Be accountable to adhere to applicable policies
Lead the development and implementation of reporting and insights for executive audiences, providing insights into performance and opportunities enterprise-wide
Directly interact and engage with independent risk management, legal, employee relations, audit, regulators and peer groups
Manage the efforts of employees both on and offshore
Determine appropriate strategy to plan, coordinate, and execute data research projects or results oriented intelligence that support the business
Manage and develop teams of individual contributors and/or managers to enhance business management and execute on key initiatives and processes
Collaborate and influence all levels of professionals including senior managers to provide strategic consultation
Ensure adherence to data management and data governance regulations, and policies and compliance requirements
Manage the efforts to enable an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level
Manage the development, integrity and automation of insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics
Manage the efforts, develop and set strategy for capability assessments within lines of businesses to assess inherent and residual internal fraud risk recommending control enhancements
Manage the efforts, develop and set direction for measuring performance of EIF Operations and Quality Assurance staff
Manage the efforts, develop and set direction, which performs results analysis / discovery and research on boundary breaches to verify risk and root cause drivers and facilitate accountability forums to engage SMEs and determine next steps for activities that require attention
Manage the efforts, develop and set direction which enables aggregated program and internal fraud risk insights and deliver targeted, actionable and holistic intel to LOB executives, leadership, lines of defense, regulatory bodies, etc.
Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs
Develop and guide a culture of talent development to meet business objectives and strategy
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives
Interpret and develop compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives for external agencies, regulatory bodies, and industry forums
Required Qualifications:
6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management experience
Desired Qualifications:
Proficient with business Intelligence tools to design/promote reporting and insights: Tableau, PowerBI and/or Business Objects for visual depiction of internal fraud data
Proficient with Large Data Tool capabilities including but not limited to SAS, Python, SQL, visual basic and other reporting and analysis tools
Automation Experience
Large scale data environments knowledge
Experience with disparate data and database structures
Knowledge of ETL (extract/transfer/load) practices and standards
Data validation and quality monitoring pre/post data processing standards
Experience with aggregation, analysis and generating insights from structured and unstructured data sets
Ability to identify anomalies insights and patters across large data sources
Ability to synthesize/translate data for executive consumption
Experience working with data insights of employee relations, human resources, allegations and business application data to develop integrated insights and potential leverage for predictive modeling
Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks
Comprehensive background with understanding employee misconduct risks
Comprehensive knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact
Strong root cause analysis background and skillsets
Job Expectations:
This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
This position may travel quarterly.
Location:
2850 S Price Rd, Chandler AZ
800 S Jordan Creek Pkwy, West Des Moines IA
1525 W W T Harris Blvd, Charlotte NC
401 S Tryon St, Charlotte, NC
250 E John Carpenter Fwy, Irving, TX
7711 Plantation Rd, Roanoke, VA
2200 Concord Pike, Wilmington, DE
Posting End Date:26 Mar 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Company: WELLS FARGO BANKReq Number: R-352251-3Updated: Wed Mar 20 00:00:00 UTC 2024Location: CHARLOTTE,North Carolina
