IT Tech Analyst - Application Engineering

IT Tech Analyst - Application Engineering

20 Sep 2024
North Carolina, Charlotte, 28201 Charlotte USA

IT Tech Analyst - Application Engineering

The IT Analyst is a supportive role within Application Engineering. This position will provide you the opportunity to develop, support, and build engineering knowledge. You’ll be on the forefront of business-critical technology projects.

Collaborate with delivery and application teams to align plans and roadmaps.

Refine and mature internal application decommissioning processes.

Create and maintain internal documentation including key metrics and executive reporting.

Participate in Application Lifecycle assessment reviews, targeting future decommissioning candidates.

Partner with the business and application teams to ensure adherence to operations standards.

Strong working knowledge of Microsoft office including MS Excel, Word, PowerPoint, SharePoint, and other tools including but not limited to Confluence, and Candor.Excellent communication skills - both verbal and written and an ability to use your own initiative and prioritize.Use analytics in the preparation of status reports for c-suite audience.Ability to describe complex ideas in a simple way.Excellent organizational and time management skills, including the ability to work on multiple projects at the same time.What we’re looking for:

Bachelor’s degree in computer science, programming, information technology, engineering, or equivalent.

Strong analytical, critical thinking and organizational skills with high solutions orientation.

Excellent English communication skills (written, verbal and comprehension).

Resilient, resourceful, displays strong initiative, self-directed and motivated.

2+ years experience in Information technology support areas in a financial institution.

2+ years experience in project management or equivalent coordination role in a financial institution.

Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of belongingWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area:IT - Information TechnologyEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG PC Global Services, Inc.

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