Description We are offering a contract to hire employment opportunity for a Logistics Coordinator located in Charlotte, North Carolina. This role is in the logistics industry and is based in a professional office environment. As a Logistics Coordinator, you will be essential in managing logistics and shipping processes, handling customer inquiries, and ensuring high customer satisfaction.Responsibilities: Manage all aspects of logistics and shipping to ensure timely delivery of products Handle and resolve customer inquiries and concerns with professionalism and accuracy Utilize business systems such as CRM and ERP Solutions to process and track customer orders Oversee warranty claims and coordinate appropriate solutions Answer inbound calls and provide information regarding the product line Quote and price items accurately to meet customer needs and company standards Maintain a high level of customer service, ensuring customer satisfaction at all times Use 'About Time' and 'Cargowise' software for efficient asset inventory management Perform billing functions and maintain accurate customer credit records Coordinate customer shipments, ensuring all customs requirements are met. Requirements Proficiency in Business Systems Familiarity with Cargowise software Experience with CRM (Customer Relationship Management) tools Knowledge of ERP (Enterprise Resource Planning) systems Understanding of ERP Solutions Capability to use About Time software Ability to handle Billing Functions Strong Communication skills Excellent Customer Service abilities Knowledge of Customs procedures Experience with Asset Inventory management Ability to manage Customer Shipments Commitment to Customer Satisfaction Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
