LocationCharlotte HotelThe Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.Job DescriptionTo ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner. Responsibilities
Schedule and complete equipment PMs.
Operate and maintain low-pressure boiler for the hot water system.
Operate and maintain other vessels as needed for hot water kitchen steam and air conditioning systems.
Assist mechanics and external contractors with repairs of hotel property and equipment.
Repair and maintain commercial kitchen and laundry equipment.
Repair and maintain swimming pool and pool equipment.
Completion of all assigned work orders and daily tasks.
Receive direction for house calls via radio.
Have a thorough understanding of Omni fire alarm procedures and other emergencies.
Have a thorough understanding of Omni Hotel rules and regulations.
Have a thorough understanding of OSHA rules and regulations.
Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)
Work as a team to keep the back of house areas and equipment in clean, safe, good working order.
Be familiar with all hotel amenities and hotel facilities
To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)
Maintain 4 - Star/4 – Diamond Standards of guest service
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
Effectively operate computer, two way radio, power and hand tools required to complete responsibilities.
Be pleasant, smile and greet all guests, using surnames when obtained
Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.Deliver personalized, memorable guest experiences by utilizing the Power of One
Perform other duties | special projects as assigned by Engineering Management
Qualifications
Previous maintenance experience required, hotel experience and training preferred. Minimum of two years hotel and/or commercial building maintenance required.
One year of commercial kitchen and laundry equipment experience is required, commercial refrigeration experience is a plus.
Previous experience with response to emergency situations is required.
Good communication, attention to detail, time management, computer and guest satisfaction skills are required.
The ability to stand/walk for long periods of time.
The ability to crawl for short periods of time.
The ability to bend, reach over-head, squat, kneel for extended periods of time.
The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally.
The ability to utilize step stools and ladders.
Excellent customer service and problem solving skills
Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.
Maintain a professional business appearance, attitude, and performance
2 years of commercial building or hotel maintenance experience and/or relevant technical training, including one year of commercial laundry and kitchen equipment and HVAC experience.
ENVIRONMENT and POSITION ANALYSIS
Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.
Lift, carry, and place objects weighing up to 40 pounds without assistance and push/ pull objects weighing up to 75 pounds without assistance.
Candidates must be able to utilize step stools and ladders effectively.
Candidates must be able to work indoors and outdoors, in all weather conditions. Exposure to various hazardous chemicals.
TOOLS/EQUIPMENT
Desktop computer (Microsoft Office), printer, telephone, copier, fax machine, two-way radio with earpiece.
VING Card system, Power Hand Tools, Basic Hand Tools (ie. Hammer, Screwdriver, etc.), Step stools and ladders
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-NC-CharlottePosted Date9 hours ago(12/23/2024 10:54 AM)Requisition ID 2024-117529 of Openings 1Category (Portal Searching) Engineering
