Pre-System Hadoop Production Support x3

Pre-System Hadoop Production Support x3

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job summary:

Summary:

• A production support specialist has to co-ordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment.
• Production support specialist must perform initial triage, identify immediate solution and permanent fix based on the root cause analysis. Must have experience dealing with complex inquiries raised by customers in a large, multi-tenant, Hadoop environment.
• Understand, monitor and evaluate production Hadoop job streams in support of Operations
• Monitor & Evaluate Hadoop Platform health & alerts; Ensure the Hadoop Platform & Services 100% availability
• Work well with the Application customer groups, educate the customers and proactively manage expectations
• Gather information related to issues or situations, do research and identify the root cause
• Provide immediate solutions as well as permanent preventative measures to ensure zero re-occurrence of the issues at hand
• Ability to perform data analysis, profiling and answer customer's inquiries
• Ability to efficiently handle multiple tasks in high pressure situations
• Ability to effectively communicate status of issues and areas of opportunity for process/system improvements

Required Skills

• 3-6 yrs of Hadoop experience and troubleshooting in Production support capacity; Experience on L1,& L3 level support is a must.
• Self-Motivated; ability to multi-task efficiently
• strong communication skills, backed up with strong technical knowledge about relational databases and data warehousing
• strong Hadoop Application and Platform Support experience, hands-on experience with all the entire suite of tools/services in the Cloudera distribution of Hadoop
• Should have detailed architecture understanding of Hadoop ; Hadoop Admin experience is a plus here
• strong experience in Spark data analysis & support is preferred
• strong SQL skills
• ETL tools: Syncsort dmx-h ETL job development or L3 support experience on Hadoop Platform
• Job Scheduling tools : Autosys
• BI tools is a plus: Tableau
• Knowledge of networking, UNIX/Linux platforms & Programming
• Critical thinking, strong problem solving skills

Desired Skills

• Soft Skills
• Flexible schedule

location: Charlotte, North Carolina

job type: Contract

work hours: 9am to 5pm

education: Bachelors



responsibilities:

Summary:

• A production support specialist has to co-ordinate effectively with all the support groups and sub-systems to ensure prompt evaluation of a situation, and efficient resolution in a production Hadoop environment.
• Production support specialist must perform initial triage, identify immediate solution and permanent fix based on the root cause analysis. Must have experience dealing with complex inquiries raised by customers in a large, multi-tenant, Hadoop environment.
• Understand, monitor and evaluate production Hadoop job streams in support of Operations
• Monitor & Evaluate Hadoop Platform health & alerts; Ensure the Hadoop Platform & Services 100% availability
• Work well with the Application customer groups, educate the customers and proactively manage expectations
• Gather information related to issues or situations, do research and identify the root cause
• Provide immediate solutions as well as permanent preventative measures to ensure zero re-occurrence of the issues at hand
• Ability to perform data analysis, profiling and answer customer's inquiries
• Ability to efficiently handle multiple tasks in high pressure situations
• Ability to effectively communicate status of issues and areas of opportunity for process/system improvements

Required Skills

• 3-6 yrs of Hadoop experience and troubleshooting in Production support capacity; Experience on L1,& L3 level support is a must.
• Self-Motivated; ability to multi-task efficiently
• strong communication skills, backed up with strong technical knowledge about relational databases and data warehousing
• strong Hadoop Application and Platform Support experience, hands-on experience with all the entire suite of tools/services in the Cloudera distribution of Hadoop
• Should have detailed architecture understanding of Hadoop ; Hadoop Admin experience is a plus here
• strong experience in Spark data analysis & support is preferred
• strong SQL skills
• ETL tools: Syncsort dmx-h ETL job development or L3 support experience on Hadoop Platform
• Job Scheduling tools : Autosys
• BI tools is a plus: Tableau
• Knowledge of networking, UNIX/Linux platforms & Programming
• Critical thinking, strong problem solving skills

Desired Skills

• Soft Skills
• Flexible schedule

qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

skills:

• Hadoop

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