Product Manager 5

Product Manager 5

Job ID: 5550091Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Wells Fargo Deposit Products Group (DPG) offers innovative checking, savings and payment solutions that form the core of our customers' relationship with Wells Fargo and fulfill a broad array of their financial needs. We make our products and services intuitive so they are simple to use and fully integrated to deliver a superior customer experience through all of our channels.Our small team manages foundational checking and savings accounts functions, such as monthly service fee processing, account closing, and statement cycles, along with managing retired products and their customer base. We strive to understand the technical intricacies of these functions to identify gaps and opportunities. We develop new, and improve existing, functions. This position has responsibility for understanding, managing, and simplifying complex processes that affect our entire checking and savings product line. This position works closely with other Product Managers, Compliance, Legal, Risk, Audit, and the Project Management Office.Primary responsibilities include:Process ManagementMap processes: Assist the Business Process Mapping group with mapping various processes associated with checking and savings accounts. Ensure processes are adhered to, and coordinate self-assurance activities with the self-assurance team.Process Improvement: Use process mapping, or otherwise assess existing functions, to identify opportunities to close gaps, streamline, automate, and improve the customer experience or reduce risk to the bank.Develop expertise: Develop a broad knowledge of the systems, processes, and procedures used to manage checking and savings accounts.Project ManagementPropose solutions: Create and deliver effective presentations to senior management to achieve senior level support for new or improved processes, controls, procedures, or systems development.Lead projects: Act as lead non-technical stakeholder on systems development projects, including defining business requirements from a product perspective, working with cross-functional teams during the development and implementation phases of projects, and validating test and production results.Guide communications: Provide subject matter expertise of changes being implemented to customer communications team.Product ManagementMaintain products: Ensure product information is kept up-to-date in product and procedure databases. Serve as subject matter expert of assigned products.Identify portfolio simplification opportunities: Assess existing product portfolio for opportunities to consolidate or reprice products. Lead systems development projects on approved initiatives.Perform analysis: Provide financial and attrition projections of recommended solutions. Track outcomes after project launch, and use data to refine future projections.Required Qualifications:

10+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, change delivery or agile product owner

Desired Qualifications:

Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

Ability to influence across all organizational levels, particularly senior management

Ability to summarize and recommend new strategies/solutions

1+ year of SQL experience

Deposit products experience

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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