Description: Responsibilities include: Disseminating information to and from all interfacing / impacted parties Monitoring overall progress against plans (testing and deployment checklists, milestones, etc. across all phases of testing) Assisting the Issue Trackers with notifying and pulling impacted parties into applicable discussions on the bridgeline Manage communications between the CR and all involved parties Conducting shift debriefs with incoming CR Manager, reviewing all issues Coordinate and approve resquest from other teams Ensure proper coordination over all mail in and out of the CR (overseeing the mailbox manager) Updating meeting minutes Managing / overseeing all virtual communications on the SharePoint Manage issues, assignment of issues and oversee issues to be logged by issue tracker (logs them if no issue tracker on shift) Coordination of environment calls / update environment request SharePoint Agile, SQL, Oracle Cloud and SAP Knowledge MS Suite Good communication and interpersonal skills, ability to take decision & problem solving ability
