We are looking for a Sales Program Manager to join our growing team! In this role, you will manage the end-to-end delivery of sales and referral programs that drive acquisition, engagement, and loyalty within the Brightspeed Consumer business. You will ensure clear communication, operational accuracy, and measurable results. Working across Sales, Marketing, Care, and Operations, you will translate program strategy into seamless execution - supporting Brightspeed’s mission to connect more customers to fast, reliable internet.As a Sales Program Manager, your duties and responsibilities will include:Lead day-to-day management and optimization of Brightspeed’s sales and referral programs, ensuring accurate setup, tracking, and fulfillmentCollaborate with Marketing, Sales, and Channel Operations to launch and promote referral campaigns that align with consumer sales priorities and brand messagingDevelop and maintain program documentation, process guides, and communication materials to support consistent execution and field readinessMonitor program performance, providing reporting and insights on participation, conversions, incentive payouts, and ROIPartner with Analytics and Finance teams to validate data accuracy, track budget utilization, and support forecasting for referral incentivesCoordinate with IT and vendor teams to maintain referral systems, troubleshoot issues, and implement enhancementsEnsure programs comply with legal, privacy, and financial controls while maintaining an excellent participant experienceSupport additional consumer sales initiatives and incentive programs as part of the Sales Programs teamMay perform other duties as assigned
