Service Delivery Center Analyst - Financial Services Organization - Testing

Service Delivery Center Analyst - Financial Services Organization - Testing

07 Feb 2024
North Carolina, Charlotte, 28201 Charlotte USA

Service Delivery Center Analyst - Financial Services Organization - Testing

Vacancy expired!

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Service Delivery Center, Quality Assurance Analyst, Testing: Primary location for this role is in NCEY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!The OpportunityYou’ll be a part of a very collegiate environment that promotes diversity of opinions and helps in collaboration. Together, we will help our clients on IT Quality Transformation & Application Test Delivery, drive transformational change the way the client delivers application testing services in its organization.Your Key ResponsibilitiesEverything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. You will work in our testing organization and will be responsible for delivery of quality-assured applications to production. You will be involved in interpreting business and technical requirements and executing testing activities across the testing organization for a given customer portfolio.Skills and attributes for success

Working with clients to drive transformational change in the way they deliver application testing services in their organizations

Planning, implementing and quality assurance for large complex testing projects

Teaming with business organizations to facilitate User Acceptance Testing (UAT)

Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment

Sharing your knowledge and developing engagement tools and enablers to build capability for the practice

Developing client relationships across multiple levels and support sales efforts

To qualify, you must have

Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 1 year of relevant work experience in quality assurance and testing methodologies

Proficient with test management software, including Quality Center and Application Lifecycle Management (ALM), QuickTest Professional and Selenium, and LoadRunner

Ideally, you’ll also have

Approximately 1 year of financial services experience, including, prior consulting experience

Relevant industry certification such as, CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications

International Software Testing Qualifications Board, ALM and Agile certifications

A “go-getter” attitude, passion to constantly learn, improve and perform at the highest level

What we look forWe’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.What working at EY offersWe offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

A collaborative environment where everyone works together to create a better working world

Excellent training and development prospects, both through established programs and on-the-job training

An excellent team of senior colleagues, dedicated to managing and varying your workload

Support, coaching and feedback from some of the most engaging colleagues around

Opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

About EYAs a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Make your mark.Apply now.What we offerWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $50,800 to $103,600. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $61,000 to $117,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.EY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com

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