Shared Services Manager

Shared Services Manager

28 Jun 2024
North Carolina, Charlotte, 28201 Charlotte USA

Shared Services Manager

Description We are offering an exciting opportunity for an Accounts Receivable Supervisor/Manager in the Transportation Equipment Manufacturing industry, located in Charlotte, North Carolina. The role involves supervising processes related to Reporting, Systems, Dispute Management, Collections, and Cash applications.Responsibilities include: Managing one or more processes related to Reporting, Systems, Dispute Management, Collections, and Cash applications within Shared Services. Collaborating with Commercial, Operations, Accounting and other internal customers to provide “best in class” service to customers, vendors, and other corporate partners. Working with Shared Services team leaders to develop performance metrics and reporting processes including SLA (service level agreements). Supporting the implementation of new software tools and related process improvements such as workflow systems, Enterprise Resource Planning software (ERP), and Robotic Process Automation (RPA) or other tools/systems necessary to improve productivity within the team. Providing critical insight and analysis in support of Shared Services initiatives including the development of hypotheses, proposed work plans, analytics, socialization, and implementation planning, and desired output. Presenting analyses and insights to senior leadership, socializing recommendations, and driving to implementation and value creation. Understanding key performance measures and indicators that drive reporting and analytics across multiple data sources such as Operations, Finance, Purchasing, Sales, etc. Mentoring, coaching, developing employees for personnel growth and succession planning. Performing employee performance reviews. Familiarity with Accounts Receivable (AR), Cash Activity, Collection Processes, Cash Applications, Collections, Oracle, Oracle Fusion.Requirements Must possess a minimum of 5 years of experience in a similar role Proven expertise in Accounts Receivable (AR) is required. Proficiency in managing Cash Activity is essential. Strong knowledge of Collection Processes is required. Demonstrated experience in Cash Applications is a must. Proficiency in Oracle is essential. Experience with Oracle Fusion is preferred. Strong leadership skills to supervise and manage the accounts receivable team. Excellent verbal and written communication skills. Proven ability to meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills. Bachelor’s degree in finance, accounting, or a related field is preferred. Professional certification such as Certified Accounts Receivable Professional (CARP) would be an advantage.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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