Sr Business Control Specialist- Tableau Reporting, Metrics, and Data Analytics-Global Market OperationsCharlotte, North CarolinaJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Position SummaryCOS Data Quality has oversight responsibilities of operations functions that typically have a high level of regulatory risk, monetary exposure and loss potential due to transaction size and daily production windows, which can impact client relationships. Role requires full working knowledge of Global Banking & Markets Operations functions and specific products/services managed.Employees in this role typically have prior Metrics Development, Data Analytics/Analysis, Risk Management and Operations Management experience within Global Banking & Markets Operations.Role Responsibilities: Responsible for consolidating, revising, and/or developing new metrics to measure performance of AML related controls Perform routine reporting for CODC Closures and Reporting and Global Markets Client Offboarding where needed/requested Perform data analytics (understand, manipulate and interpret) AML related data to execute on identified deliverables to include senior leadership update Interact with business partners and their support groups (Compliance, Audit, Finance, etc.), as well as external clients over the course of metric development, reporting, etc. Develop, review and rationalize various AML/OFAC metrics and develop comprehensive reporting Review metrics to determine if there are effective controls in place to address identified risk Analyze closure related data and create reporting as needed to highlight AML risks, opportunities, and/or escalate issues/trends Apply judgment and experience to determine related metrics for Financial Crimes for account level Perform routine reporting and data analytics for senior leadership and/or governance routines Support the Operations Executive with any requirements related to metrics, data analytics, and reporting Responsible for developing, maintaining, and updating tableau dashboard and/or reporting.Job Description:This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Required Qualifications One year or more experience in both Tableau and SQL. Must be able to develop, update, and maintain metrics dashboard(s) and/or reporting Excellent verbal communication skills delivering comprehensive/concise status, reporting, metrics and or data analytics to leadership or project team(s). Must be able to work independently and prioritize time and/or work 3-5 years of metrics managements and development/data analytics/business control experience/risk management/project management Identifies, analyzes, and resolves complex problems as it pertains to metrics, data and reporting Experience advising and communicating effectively with senior levels Working knowledge of AML related laws, rules, and regulationSkills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .
