We are seeking a friendly, organized, and customer-focused Restaurant Host to join our team. As the first point of contact for our guests, the Host plays a key role in providing a welcoming atmosphere, ensuring smooth seating arrangements, and delivering outstanding service from the moment guests walk in the door. If you enjoy interacting with people, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Greet guests warmly upon arrival and escort them to their table in a timely manner.
- Manage reservations and walk-in seating using our reservation system.
- Maintain a clean, organized front-of-house area.
- Answer phone calls and assist with customer inquiries, including providing information about the menu and wait times.
- Collaborate with servers, kitchen staff, and management to ensure seamless guest experiences.
- Handle guest concerns or complaints with professionalism and escalate issues to management when needed.
- Assist with special requests and accommodate guests’ needs during their visit.
- Ensure guest satisfaction and create a positive first impression of the restaurant.
Qualifications:
- Previous experience in customer service or hospitality is a plus but not required.
- Strong communication and interpersonal skills.
- Ability to stay organized and multitask in a fast-paced environment.
- A positive attitude and a passion for delivering excellent customer service.
- Flexibility to work evenings and weekends.
What We Offer:
- Competitive hourly wage.
- A supportive and friendly work environment.
- Opportunities for growth within the company.
- Employee discounts and perks.
If you're looking for a dynamic and fun place to work where you can make a difference in the guest experience, apply today to join our team!
