We are seeking an experienced Office Manager to join our team. The ideal candidate will have strong organizational and leadership skills, as well as a passion for delivering exceptional customer service. As the Office Manager, you will play a key role in overseeing the day-to-day operations of our center, managing administrative tasks, and ensuring a positive experience for our patients and staff.
Responsibilities:
Supervise and coordinate the activities of front desk staff, administrative assistants, and other office personnel.
Oversee the scheduling of patient appointments, ensuring efficient use of provider time and resources.
Manage patient registration, check-in, and check-out processes, including verifying insurance information and collecting payments.
Maintain accurate and up-to-date patient records and documentation in accordance with regulatory standards.
Handle patient inquiries, concerns, and complaints in a professional and timely manner, escalating issues as needed.
Coordinate with healthcare providers and support staff to ensure seamless delivery of patient care services.
Monitor inventory levels of office supplies and equipment, and place orders as needed.
Implement and enforce office policies and procedures to maintain a safe and productive work environment.
