ADMINISTRATIVE TRANSPORTATION PLANNER (REMOTE) CHARLOTTE, NC Monday - Friday - 8am-4pm-ish; SOME OT possible and SOME weekends possible Project Description:
Role Purpose:
Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender S/T location, contact information, bulk product, and quantity to be delivered.
Meter or scale unload etc. just to name a few of the order validation steps.
Accountabilities:
Document all customer contacts according to the call script guidelines.
Manage and perform all data updates in TMS followed with email updates to customer service.
Work independently with or without direct supervision.
Maintain order integrity by verifying all order information.
Must be comfortable and courteous on the telephone.
Work closely with the bulk control tower team and take directions.
Required Skills:
Able to analyze data to implement best practices supporting integrated process improvement opportunities.
Masterful customer service skills supporting multiple customer accounts.
Proactively analyzes and implements best practices and process improvement opportunities.
Utilizes transportation software system to identify least cost routing and shipment consolidation to minimize cost.
Coordinates daily activity to track and monitor delivery status and movement of goods to customers.
Communicates with Snyder's-Lance sites to optimize customer service and freight spend.
Works with shipping department to establish load appointment schedule.
Routes special customer orders as needed.
Acts as a contact for brokers and carriers.
Works with planners to ensure internal transfers are shipping timely.
Assists with scheduling pick up appointments for carriers.
Coordinates any inbound loads with planners and manufacturing.
May perform other duties as required.
This 4+ month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Krysty:
ALPHA'S REQUIREMENT #21-00963 MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE#ZR #LI-KG2
