Product Support Specialist II - Quick Repair

Product Support Specialist II - Quick Repair

22 Jan 2025
North Carolina, Clayton, 27527 Clayton USA

Product Support Specialist II - Quick Repair

Career Area:OperationsJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Your Work Shapes the WorldWhether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.DescriptionAs a Product Support Specialist II – Quick Repair in Clayton, NC you will support current product production through the testing and repair of BCP machines according to the needs of the assembly line and offline repair. Test, validate and repair production machines as needed according to Engineering protocols. You will perform various activities to test for proper operation and quality issues of BCP machines, performing necessary rework and repair when issues are found.Basic Qualifications

1 year of machine assembly, electrical and hydraulic experience

Ability to sit/stand for prolonged periods

Ability to perform repetitive operations

Ability to lift up to 35 lbs

Top Candidates will also have

Heavy equipment machine operator experience

Trouble shooting in a dynamic environment

Experience with root cause analysis to troubleshoot

Machine rework experience

Basic proficiency with computer skills

Ability to multitask and prioritize work

Strong quality and attendance record

Strong interpersonal and communication skills

Meticulous and analytical nature

Strong commitment to Safety

Knowledge of Caterpillar systems

Experience with reading engineering prints

Additional InformationShift: 1st ShiftHours: M-Th 6 a.m. – 4:30 p.m. Overtime scheduled on Friday as business needs require.Work location: Clayton, NCEmployee benefit detailsOur goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a monthly bonus.Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).Final detailsPlease frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.Summary Pay Range:$23.30 - $29.40Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.Benefits:Annual incentive bonus planMedical, dental, and vision coveragePaid time off plan (Vacation, Holiday, Volunteer, Etc.)401k savings planHealth savings account (HSA)Flexible spending accounts (FSAs)Disability benefitsLife InsuranceParental leaveHealthy Lifestyle ProgramsEmployee Assistance ProgramsVoluntary Benefits and Employee DiscountsTuition ReimbursementCareer DevelopmentSubject to annual eligibility and incentive plan guidelines .Posting Dates:January 21, 2025 - January 29, 2025Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

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