The contract Operations Specialist will assist with special projects within the  Property Management department.   The deliverables will include, but not limited to, the review of first year files in accordance with LIHTC requirements, assistance with providing the first year files to partners as required.   The Specialist will also assist with the preparation for State desk reviews and assist with creating and submitting the required responses to property level inspections.  The Specialist will assist the Property Management Director with other projects as needed. The Specialist should come from a Property Management background and work closely with all support teams within the organization to ensure seamless execution of property operations, including but not limited to financial controls, compliance, maintenance, leasing and excellent customer service for residents. Job Requirements:
 LIHTC File audits – Work with Community Manager and Regional Manager to prepare for file audits.  After the audit is complete, gather corrections and submit audit response to the Compliance Manager for approval  Assist with Audit compliance with LIHTC, Project Based Section 8, and LURAs Assist with meeting reporting requirements to external entities, such as TDHCA, SC Housing, HUD, MDSI, etc. Monitor and audit accuracy of property resident certification files and Yardi data. Provide feedback to the Regional Manager on results and provide additional training on errors found.Identify the need and prepare new or revised SOPs, ensuring the teams are adhering to the Operations Manual and receiving support resources. Review of first-year files prior to submission for investor review. Ensure TIC, lease, and certification documents are consistent with the applicant and entered correctly.Complete annual utility allowance calculationsTravel to regular site visits and occasional overnight travel may be required to attend audits and/or inspections. Assist the Director of Property Management with special projects as neededSupport the quality control program, including inspections, property scoring analysis and creation of action plans to address issues. Utilize inspections, root cause analysis, and the AHF ticket system to help solve issues as needed.Be a champion of excellent customer service incorporating AHF expectations in all interactions. Other Duties or special projects as requested. 
