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AM Job Description- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly - Maintain staffing levels that mirror the needs of business at any point of the day- When closing, responsible for end of the night bank deposits - When closing, responsible for doing a nightly product inventory count - When opening, ensure the store is set up properly and ready to receive orders upon time of open- Foster and project a sense of urgency with each and every order - Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer- Collect money and signed credit card receipts from delivery drivers at the end of their shift- Ensure vehicles used for delivery pass inspection, both mechanically and visually - Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time. - Uphold Dominos standards of grooming, uniform, and appearance- Promote pizza products, specials, and promotions - Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout - Provide quality customer service to internal and external customers both over the phone and in person- Ability to speak and write clearly and comprehension of using a computer based order entry system - Contribute to and promote an atmosphere of teamwork, energy, and fun
