GM Job Description- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly - When closing, responsible for end of the night bank deposits - When closing, responsible for doing a nightly product inventory count - When opening, ensure the store is set up properly and ready to receive orders upon time of open- Foster and project a sense of urgency with each and every order - Ensure the store is running according to Domino’s Operation Evaluation Review standards - Oversee total store operations - Communicate with other managers and staff regarding any aspect that impacts business operations- Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery- Actively training the GMIT on all aspects of store operations- Maintain staffing levels that mirror the needs of business at any point of the day- Creating and maintaining an employee schedule based upon labor needs - Collect money and signed credit card receipts from delivery drivers at the end of their shift- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer- Ensure vehicle used for delivery pass inspection, both mechanically and visually- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time- Ability to read and understand P&L ledger - Uphold Dominos standards of grooming, uniform, and appearance- Promote pizza products, specials, and promotions - Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout - Provide quality customer service to internal and external customers both over the phone and in person- Ability to speak and write clearly and comprehension of using a computer based order entry system - Contribute to and promote an atmosphere of teamwork, energy, and fun
