Nurse Educator - Patient Engagement CenterThis role is on-site. Candidates must reside in the Raleigh-Durham areaOffice Nurse EducatorAs the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.We are excited to announce that currently we are looking for Virtual Nurse Educators to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.Office Nurse EducatorPatients are at the center of our business strategies. The Virtual Nurse Educator Program is an educational based program designed as a resource for patients living with chronic diseases who have been prescribed specific medications. Nurse Educators provide education about specific disease treatments, and resources to help patients better begin and manage their disease state and resources associated with their prescribed medication. Virtual Nurse Educators are responsible for participating in one-on-one communications with patients. The Nurse Educator interacts with enrolled patients by telephone, video platforms, email and SMS strictly following the guidelines of the program. Since the program is strictly educational based, Nurse Educators do not provide medical advice or work clinically within this role.Office Nurse Educator will:
Coordinate and facilitate the connection between patients and program approved, patient-based resources.
Provide educational training to patients on specific disease states and assigned medication.
Provide patient-focused education to promote behavioral change for the empowerment of patients to improve specific treatment compliance
Foster appropriate dialogue between patient and health care provider
Nurse Educator will engage with patient virtually and telephonically.
Job Qualifications:
Bachelor's degree and/or BSN Preferred
RN licensure required in primary state of residency – compact multi state licensure strongly preferred
Current nursing license in good standing
5 years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech preferred
Nurse educator experience preferred
Bilingual in English/Spanish preferred
Valid driver’s license required
Must work from an approved designated workspace in their primary home residence
Must work in a cubicle setting under office lightning as required
Direct interaction with patient and support for persistence and compliance
Knowledge of clinical data and pharmacology
Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross-functional and independently
Demonstrated ability to develop, follow and execute developed plans in an independent environment
Dedicated home workspace
Demonstrated ability to effectively build positive relationships both internally & externally
Demonstrated ability to be adaptable to changing work environments and responsibilities
Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
Flexibility to work weekends and evenings
Travel up to 20-40%
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated
Work EnvironmentThis position will take place primarily in an office setting in the Raleigh area, NC#LI-CESIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comWe are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoeIQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-statusThe potential base pay range for this role is $70,000-$74,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.EEO Minorities/Females/Protected Veterans/Disabled
