Administration of Profiles, Roles, Permission Sets & package license assignments.
Create and manage workflow rules, data validation, and triggers
Analyze data and execute data migration strategies using Sf Wizard, Apex data loader, MS Excel, workbench.
Day to Day job Duties: (what this person will do on a daily/weekly basis)
Maintain and customize Sales Cloud, Service Cloud and Partner Cloud applications.
Working with the Team and Business on grooming user stories in Agile methodology.
Understand the fundamentals of iterative and incremental development.
Well understanding of software development processes and procedures to understand his team needs.
Helping with new user setups and solving access issues across the board.
Dealing with SSO, two-factor authentication, and certificate problems.
Helping end users to develop and fine-tune reports so they yield meaningful metrics.
Helping with post database refresh issues and follow the best practices of Salesforce.
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
Minimum 5+ years of experience working as a Salesforce Admin in Sales Cloud, Service Cloud, HR, Customer Service and Marketing with Enterprise level applications
Minimum 3+ years of experience working with mid to large size teams with problem solving, and analytical skills needed to support enterprise high availability Salesforce applications
2 years of experience in Marketing cloud
Knowledge of agile methodology and frameworks like Scrum and Kanban etc.
Degree: Bachelor's in computer science or equivalent work experience in information Technology. Nice to Have:
