As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.I. Job SummaryThis role manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers and/or District Operations Managers will report directly to this role.This role is located in Fayetteville, NC.II. Essential Duties and ResponsibilitiesEssential Function
Manages the District’s day-to-day operations and provides daily support to Route Managers in ensuring safety, service, and savings.
Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.
Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.
Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
III. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.A. Education and ExperienceEducation: Associate's Degree (accredited), High School Diploma or GED (accredited) and two (2) years relevant of work experienceExperience: 4 years experience in a role with supervisory and/or P&L responsibility (in addition to education requirements).B. Certificates, Licenses, Registrations or Other RequirementsValid driver’s license and a clean driving recordMust be able to maintain a valid driver’s license and clean driving record throughout the duration of employment in this positionC. Other Knowledge, Skills or Abilities RequiredExperience in a position involving at least 2 of the following: operations, customer service,community relations, health and safety, financial and human resource function, experience as asupervisor or manager; experience implementing safety (OSHA) programs and equipmentspecifications, experience preparing and managing budgets, and experience resolving labor relationsissues required.IV. Work EnvironmentListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: office setting.
BenefitsAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply".#LI-RJEqual Opportunity Employer: Minority/Female/Disability/Veteran
