it onsite support technician.
greensboro , north carolina
posted today
job detailssummary
$27 - $30 per hour
contract
no requirements
category computer and mathematical occupations
reference1045019
job detailsjob summary:Randstad Digital is seeking an experienced IT Support Technician for an opportunity located in Greensboro, NC. This person will provide onsite application and infrastructure support for engineering users. This position performs analytical, technical, and administrative work to support local end-users, remote end-users, and test cell environments.Required Competencies
Broad IT background including hardware, software, and network support.
Is dedicated to delivering customer value
Has ability to build effective relationships
Has solid communication skills
Work patiently with end-users who are frustrated and need issues to be resolved quickly or helpful guidance with using the solutions
Is open to change and enjoys the challenge of unfamiliar tasks
Interest in the end users' needs regarding IT
Skilled in IT infrastructure management
Interested in new technology
Passion for innovation and new technology
Desirable Competences/Certificates
ITIL Foundation
Agile SAFe
Experience Required
Two years' experience in an Engineering Environment.
Five years of IT experience in onsite IT support including hardware, software, and network support.
Windows/MAC OS, LAN (wired and wireless), Windows client solutions for office and Test/Lab
location: GREENSBORO, North Carolinajob type: Contractsalary: $27 - 30 per hourwork hours: 8am to 4pmeducation: No Degree Requiredresponsibilities:
Time critical support of Engineering applications and infrastructure solutions for Test and Lab environment.
Collaborate with global support technicians in troubleshooting and resolving infrastructure and end-user problems
Use delegated authority from global operations teams to manage local infrastructure solutions
Provide continual communication/feedback to end-users to understand their requirements and setting the appropriate expectations.
Install and configure Client systems (Hardware, software, applications, communications and peripherals)
Perform scheduled/unscheduled upgrades to machines to maintain a safe & secure network due to O/S vulnerabilities and virus outbreaks.
Manage engineering computers for end-users
On-call support
Participate in global projects that have an impact on the local business, as needed
qualifications:
Experience level: Experienced
Minimum 5 years of experience
Education: No Degree Required
skills:
Windows (5 years of experience is required)
Desktop Support (5 years of experience is required)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.
