Junior Systems Analyst

Junior Systems Analyst

02 Nov 2022
North Carolina, Greensboro, 27412 Greensboro USA

Junior Systems Analyst

USEReady has an immediate contact to hire role in Greensboro, NC for Junior System Analyst. The ideal candidate will work to maintain and support IT infrastructure by working closely with the Infrastructuregroup members and other teams to assist as needed and to minimize business interruption to end users. Help to resolve problems and incidents with users and core systems. In addition, he/she will oversee key activities around the user onboarding process,the help desk ticketing system and Active Directory.

Key Responsibilities:

  • Ability to learn and articulate technical information and convey to non-technical people

  • Excellent attention to detail and multi-tasking

  • Professionalism with clients and staff

  • Passion for assisting others and problem-solving

  • Strong ability to work independently

  • Off hours (nights and weekends) work sometimes necessary

Required Skills:

  • AD Manager/AD Manager PlAzure AD

  • HR liaison (onboarding/offboarding users)

  • Manage Engine (Asset Management) (likely will need training on Manage Engine)

  • Infrastructure help desk queue administration - POC for help desk escalation

  • O365 - user license management, Exchange online management

  • AD user administration

  • Data analysis, licensing, Adobe portal, Excel reporting

  • Workstation support

  • Cell phone provisioning

  • Experience with PRTG or SolarWinds

Desired Skills:

  • PowerShell, VB scripting/batch files a huge plus

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