Roto-Rooter, Americas premier plumbing and drain cleaning company, is the name that home-owners and businesses turn to for select quality services. We are proud of our 75-year history, but its our future that has us so excited! Operating in Greensboro, NC and surrounding areas, we are looking for a PRODUCTION MANAGER.
This unique individual would manage our solid workforce of plumbers, drain cleaners, and excavation team members along with presenting our excavation and industrial services to commercial and residential customers. This candidate also has a strong customer service focus.
As our PRODUCTION MANAGER, your responsibilities will include:
-Manage, coach and mentor a team of service professionals to provide quality plumbing service to all customers.
Increase excavation business volume by developing existing business and cultivating new customers.
-Follow up with customers from leads provided by field service technicians.
-Identify bid opportunities, prepare bid packages and perform estimates for jobs.
-Meet with customers to assess the work to be completed, provide estimate, and close the sale.
-Monitor the progress of the work-site from start to completion while serving as the primary contact for the customer.
-Develop additional business opportunities by selling Roto-Rooters preventative maintenance and priority care programs.
-Conduct work-site reviews to ensure safety measures are utilized.
-Monitor your teams performance standards weekly and meet with technicians to review and determine areas where additional training is needed.
-Accompany Service Technician to customer sites to observe performance and provide coaching and training in various aspects including customer service, sales to include offering additional products and services, building commercial customer base, and safety/OSHA requirements.
We are looking for a self-starter who is organized and thorough with attention to detail and thrives in a bustling environment. Would be a plus if you happen to be a licensed P1, P2, P7 or P6 Plumbing License.
In return for your commitment to service excellence, we provide:
-Excellent base salary and incentives
-Medical and Dental
-Life insurance and more!
We conduct pre-employment drug screening and background check including driving record and criminal history.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.