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What We’re Looking For Battleground Kia is looking for an Assistant Parts Manager who is dedicated to assisting the Parts Manager in developing team members who deliver excellent customer service and a positive customer experience. This role will be responsible for management functions during the Parts Managers absences. About Us At Battleground Kiawe strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Battleground Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer 401(K) Paid Holidays Paid Vacation Health, Dental and Vision insurance at group rates Basic Life Insurance Accident and Critical Illness insurance Growth opportunities Competitive pay plans Responsibilities Oversee the parts sales process from start to finish Communicate with customer on parts status Communicate with staff and customers in a friendly and professional manner. Be able to read and understand the parts catalog when looking up parts. Answers phone calls, providing price quotes and other information Reviews estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level service to internal and external customers. Maintain a weekly bin checks to ensure accuracy of stock. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Set up orders for daily shipment, delivery, or pick-up Qualifications Have a High School Diploma or equivalent Have experience with auto parts sales (preferred) Are able to work in a fast-paced work environment Have strong organizational and time management skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
