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Description Robert Half is partnering with a Manufacturing firm seeking a highly skilled Sales Order Specialist. You will be responsible for processing external customer orders in the assigned region, ensuring compliance, and managing the internal order process to facilitate the order-to-delivery journey. This is a contract to hire position, 100% on-site in Mooresville, NC.Responsibilities:
Process external customer orders in the ERP system (originated from CRM or direct orders).
Check customer order compliance and accuracy.
Manage internal purchase orders in ERP (drop shipment/special order).
Ensure data accuracy in ERP, including sales order items, prices, and dates.
Handle customer order changes or cancellations in ERP.
Send customer Sales Order confirmations.
Communicate with customers about administrative progress (order status).
Follow up on Sales Order on-time delivery.
Support the Center of Excellence (CoE) with delivery documents (e.g., proforma invoice).
Perform ERP maintenance, including updates and customer pricelist updates.
Add customer cross-references in the system.
Requirements
Familiarity with ERP systems
Strong organizational skills.
Effective communication skills with different stakeholders.
1-3 years of previous experience in order management.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
