Software Guidance & Assistance, Inc., (SGA), is searching for a Data Verification Steward for a CONTRACT assignment with one of our premier BioTech clients in Morrisville, NC.
Responsibilities :
Responsible for coordinating the quality, security, and maintenance of the specimen data entry and patient demographic data.
This role defines data elements and establishes policies and procedures related to the collection and accuracy of data.
This role is involved in both independent and collaborative work and projects that include the use of specimen data entry and patient demographic data.
Partner with commercial, client services, laboratory operations and other departments to maintain accurate specimen data entry and patient demographic data in the Customer Relationship
Management (CRM) system.
Maintain up-to-date and effective Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Issue discrepancy reports to the lab for corrective action and input all discrepant results in the designated Data Verification error log.
Analyze and develop solutions to improve and maintain the integrity, continuity, and accuracy of specimen data entry and patient demographics data.
Be responsible for solving data related issues and communicating resolutions.
Address escalated internal and external client concerns in a professional manner.
Timely address any account and patient demographic data corrections and ensure efficient reporting in all stages of testing, to support clients in continued patient care and/or accuracy of patient records.
Utilize tools, such as advanced queries in the CRM or the error DV log, to research and identify data
quality issues and trends.
Manage any relevant documentation and intake forms in the CRM system to maintain an audit history that supports specimen data entry or patient demographic data updates processes.
Provide mentorship and training to fellow colleagues.
Execute work in adherence to Good Documentation Practice (GDP) requirements and applicable regulations including but not limited to Clinical Laboratory Improvement Amendments (CLIA), College
of American Pathologists (CAP), Massachusetts state, and New York state
Required Skills:
High School Diploma or General Education and 6+ years of laboratory or clinical experience
Bachelor's Degree and 2+ years of data management experience within a laboratory or clinical
Preferred Skills:
Bachelor's Degree
1+ year(s) of experience working in an Accessioning department in a CLIA laboratory
Demonstrated experience handling multiple tasks at once
Demonstrated experience working within tight timelines for successful execution of project and program goals
Prior use of laboratory information management systems
Demonstrated attention to detail and strong organizational skills
Knowledge of medical terminology, specifically anatomic pathology specimen descriptions
Solid understanding of CRM, including tuning for performance
Ability to work independently as well as collaborate with peers in a fast-paced and cross-functional results-oriented team environment
Ability to work well under pressure while maintaining a professional demeanor
Ability to prioritize and thoroughly follow up on assigned tasks
Ability to adapt to changing procedures, policies and work environment
Excellent verbal and written communication skills
Excellent computer/data entry skills
Understanding of HIPAA and importance of privacy of patient data
Commitment to FMI values: patients, innovation, collaboration, and passion
SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. We encourage Veterans to apply. To view all of our available job postings and/or to learn more about SGA please visit us online at www.sgainc.com .
