Privia Health is currently looking for a key member to join the Training Team. The EMR Training & Workflow Associate facilitates in-person and webinar-based training programs for providers and Care Center staff (clinical & non-clinical).
The EMR & Workflow Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the EMR & Workflow Training Associate serves as a resource to colleagues in an expert capacity. Essential Job Duties: Delivers post-live training to providers, clinical staff, and administrative staff, focused on efficiency, delegation, and population health initiativesAnalyzes and monitors the Athena CareCheck report and post go-live metrics to identify areas of opportunity for individual providers.  Proactively develops training curriculum to account for recurring Athena releases/updates. Provides pre-implementation and at-the elbow go-live support for the Care Center. Leverages established curriculum and tools to train EHR concepts.Customizes best practice curriculum, including standard clinical workflows and value based care quality measure workflows, based on the unique needs of a Care Center.Monitors online e-learning completion.Ensures that training is scheduled and delivered on-time and to customer specifications.Works collaboratively with Implementation, Practice Integration, Product Performance, Practice Transformation, Value Based Care, and Performance Team members to accomplish market defined goals.Works collaboratively with and serves as an athenahealth SME for other Privia teams.Provides excellent customer service through creative problem solving and follow through.Participates in all Practice Integration meetings and recurring meeting summits.  Appropriately escalate issues to market leadership and Practice Integration team. Proactively maintain and disseminate knowledge of standard configurations and best practice workflows. 
