Join our team at Hampton by Hilton, where we are dedicated to providing a safe and welcome environment for our guests. You will play a crucial role in ensuring a seamless and enjoyable experience for all visitors. Your responsibilities include: Greet guests warmly and assist with check-in and check-out procedures. Handle guest inquiries, requests and complaints promptly and professionally. Provide information about hotel services, amenities and local attractions. Process reservations, cancellations and room assignments accurately. Maintain a tidy and organized front desk area. Collaborate with other hotel departments to ensure guest satisfaction. Perform or assist with night audit duties as needed. Full-time or part-time. Previous experience in the hospitality industry, preferably in a resort or hotel setting, or a degree or certificate in Hospitality is advantageous. Proficiency in bilingual communication is a plus. Strong customer service skills with a friendly and approachable demeanor. Ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional guest services and creating memorable experiences, we invite you to be part of our dedicated team.
