The Rental Shop Assistant Manager role is responsible for providing a five-star experience for all guests at REAL Watersports.
REAL Watersports is the official “Stoke Zone.” The company culture is fun, fast paced and focused on taking advantage of living and working in one of the best locations for wind and surf in the world.
Responsibilities:
-Promotes rental shop bookings, communicates with guests, and ensures a smooth and accurate experience
-Point of contact for guest and other service-related inquiries and conveys a positive, enthusiastic demeanor
-Promotes quality service, timely problem resolution through teamwork and clear communication
Performs overall rental shop management, provides coverage, and supervises staff during the absence of the rental shop manager
Qualifications
-1+ years professional experience in customer service, employee management and development
-Passionate about delivering an incredible guest experience, takes ownership, works independently, as a team and has a positive attitude
-Work experience with Microsoft Office, web-based applications, and standard workplace technology, possesses strong internal and external communication skills
-Kite or Surf and watersports experience and passion are required
This position is for full-time year-round employment and offers benefits including medical benefits, dental benefits, paid time off, and a 401K/profit sharing plan, access to the REAL Watersports rental fleet and an abundance of session time. Ideal candidates will have a passion for kiting and surfing and love to share that passion with new kiters and surfers.
Apply today to join a team of active water-minded individuals on Cape Hatteras!
Follow this link for our application and for additional information about working with the REAL Watersports Team!
https://www.realwatersports.com/pages/jobs
