Therapeutic Solutions is seeking a mostly remote Office Administrator for growing therapy services. (Occasional in person meetings in RDU). Experience preferred in NC Mental Health System, such as with MCOs (example-Alliance, Sandhills, etc)
Responsible for overseeing KPIs in databases (proficient in excel)
Responsible for organizing SOPs
Responsible for overseeing marketing/referral and contract generation and tracking
Educate patient/family, physicians, providers & care managers on services and resources
Responsible for overseeing caseload logistics and tracking compiled by virtual admin assistant
Responsible for overseeing community outreach coordination
Responsible for onboarding contractors, including credentialing and maintaining files
Responsible for monitoring insurance and regulatory compliances
Responsible for receiving, monitoring invoices and sending out invoices
Responsible for overseeing auditing system
Complete administrative functions associated with referral activities in a timely manner
Communicate effectively with clients and all levels of personnel in a professional, courteous and effective manner using excellent customer service skills
Support marketing operations by compiling, formatting, and reporting information and materials
Responsible for overseeing marketing materials by checking and replenishing inventory
Interact with referring providers with regard to company logistics. Serves as a resource for referral sources as needed
Maintains calendar, schedules appointments
Collaborates, develops and maintains relationships with current and prospective providers in the assigned territory/market to generate new business for the organization
Makes and responds to telephone calls as needed.
Other duties as assigned
Job Type: Part-time mostly remote
Pay: $25 per hour
Experience:
Health care administrative experience: Minimum of 3 years (preferably with NC mental health system)
Marketing: Minimum of 1 year
Education: Bachelor or Masters
