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Position Title: Career Advisor
Location: Morrisville, NC
Reports To: Executive Director of Inside Sales
Department: Marketing
FLSA Status: Non-Exempt
Join one of America's fastest growing career colleges (one of the Inc. 5000) and become a part of the team that's changing lives every day by helping people start new careers in the growing field of Information Technology (I.T.). As a Career Advisorfor MyComputerCareer you'll go to work every day knowing you're making a difference as you talk to prospective students about how they can build a better life for themselves and their families through our proven programs.
For over a decade, MyComputerCareer has been helping people in all walks of life start new careers in IT in less than a year from one of our seven brick and mortar campuses and through our LIVE ONLINE program. With key certifications and lifetime career advancement support, anyone with the desire can be successful regardless of their previous background, experience, or training. MyComputerCareer is a nationally accredited institution (Accrediting Council for Continuing Education & Training [ACCET]) and is approved by the US Department of Education and the VA for various forms of financial aid to students who qualify.
In addition to the satisfaction of working in a career that makes a difference, you'll enjoy a competitive salary, paid benefits, a modern, supportive work environment, and plenty of advancement potential at MyComputerCareer. There's no cold calling as warm sales leads are provided in abundance daily.
We are looking for motivated Contact Center and communications professionals or customer service people and others with transferable skills who are excited about helping others while building a great future in the career education space. A prior proven track record of success in sales is considered preferable, but not required. Full time and part time positions available.
For more information and to apply...
Essential duties and Responsibilities:
Communicating with prospective students via telephone or email to help them make informed decisions by providing ethical, timely, accurate information regarding general information about the school's accreditation, education programs and the importance of career consultations.
Identifying prospective students' professional and educational goals, pairing them with the correct campus and scheduling options.
Ensuring a positive student experience by establishing a professional rapport with prospective students, helping resolve any challenges or issues they may encounter prior to attending their career consultation.
Responsible for a monthly quota, while managing his/her lead pipeline, and reporting personal performance to their supervisor.
Key Competencies:
Customer focused.
Excellent computer skills and commitment to use of technology.
Possess strong written and oral communication skills.
Confidentiality is a must for this role.
Ethical conduct at all times.
Positive, helpful attitude.
Education:
High School Diploma required.
Qualifications:
High School Diploma required and experience.
Demonstrated proficiency in Microsoft Word and Excel (required)
Proficiency in computer systems to include HRIS.
Attention to detail.
Ability to think outside the box.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.
Call center, Telemarketing, Sales, Entry Level, Marketing, Telesales, Contact Center, Call, Phone Support
