Impact Fire Services is seeking an Administrative Assistant to support the Office Manager in our Raleigh, NC location. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.Primary Job Responsibilities:
Maintaining a consistent work pace to bill Construction/Service customers
Attend billing meetings and report on daily/weekly numbers
Manage workflow ensuring that deadlines are met and work is completed correctly
Assist with collections on outstanding invoices
Answering phone calls and email messages
Provide customer support as needed
Upload paperwork to compliance & billing portals as needed
Attend weekly department meetings
Implement and monitor programs as directed by management, and see the programs through to completion
Required Skills:
Administrative Assistant experience
Strong background in Construction/Service Billing, Accounts Receivable and collections
Current use of MS Office Suite (Word, Excel) in a proficient manner
Ability to analyze and revise operating practices to improve efficiency
Detail oriented and comfortable working in a fast-paced office environment
Exceptional communication skills
Superior organization skills and dedication to completing projects in a timely manner
Be available to work Monday-Friday 8a-5pm in office.
Other Required Capabilities:
Knowledge of scheduling software such as Service Trade, Inspect Point and/or various billing and compliance portals is a plus but not required.
Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, customers, and others at all times
Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.
Strong interpersonal/communication skills
Detailed oriented and demonstrate a high degree of accuracy when performing daily data entry
Other details
Pay Type Hourly
Req #1437Friday, July 19, 2024Apply#: 18124
