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Zoom is looking for Channel CX Specialists to sell our Zoom Contact Center. Our Channel CX Specialists engage with strategic partners to sell the Zoom Contact Center. You’ll build positive, trusted relationships with C-Suite decision makers and help partners realize the value of their investments. Our Channel sales team focuses on the top strategic named partners in a defined segment. About the TeamAs a member of the Zoom Channel CX team, you will empower Zoom’s most strategic partners to discover flexible solutions for modern team collaboration. You will advocate the innovative power of our platform to make organizations more productive, collaborative, and mobile. Your opportunity is to delight partners by doing what’s right for their customers, to meet them where they are at in their cloud journey and to provide them with the best solutions for innovation. About the personYou're a highly motivated platform sales professional who is passionate about contributing to an innovative technology company. You own the partner relationship by establishing trust and credibility, using influence and business acumen. You understand and have experience with CCaaS-based technology in order to architect custom collaboration solutions with your partners, helping their customers reach the next level of their business. You are a curious and continuous learner who uses a consultative approach to build positive relationships with key stakeholders. About the Role
Drive Workforce Engagement revenue growth with focus partners
Develop strategies that include growing deal registrations, pipeline, bookings and partner executive alignment with Zoom
Align with the Zoom sales teams (AE and Leaders) to drive channel growth through pipeline generation
Review, engage and support partner sales efforts
Execute sales training and provide marketing support to partners
Track sales pipeline and bookings against quota and other metrics
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Create, deliver, and manage client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Utilize solution and value-selling techniques along with objection handling to effectively guide sales process to close
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Keep informed of product line, lines of business, competition and industry trends that may impact client business activities
Yearly business plan writing and review to align with Zoom and partner objectives
Basic Skill Requirements
5+ years selling technology to channel partners
Closing experience with a history of meeting sales quotas
Business forecasting, pipeline development and partner account management skills experience
Effective communication skills with internal and external partners of all levels
Customer Relationship Management (CRM) tool experience
BA/BS or equivalent experience
Ability to travel as needed
Preferred Skill Requirements
8+ years selling technology to channel partners
2+ years contact center leadership experience
Workforce Engagement experience
Channel SaaS/Cloud/Platform selling experience
Salesforce CRM experience
Knowledge of solutions selling techniques
Salary Range or On Target Earnings:Minimum:$142,900.00Maximum:$307,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefitsbrochure.pdf#page=40) . Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Work Styles at ZoomIn most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles (https://careers.zoom.us/zoom-workstyles) .About UsZoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Explore Zoom:
Hear from our leadership team (https://urldefense.com/v3/https://youtu.be/7i2otszj5g;K5ATeMLGHIlgtw!N9bFG2WvSVHNjvQfjuOpRNCRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
Browse Awards and Employee Reviews on Comparably
Visit our Blog (https://blog.zoom.us/category/company-news/)
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View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site (https://careers.zoom.us/home) .
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.#LI-Remote
