IT Project Manager

IT Project Manager

Vacancy expired!

The IT Project Manager will access and document the current capabilities and identify gaps and/or business needs required to achieve business objectives. This candidate will help document a strategic roadmap and partner with the business and technology teams to deliver the projects based on the roadmap. The ideal candidate will not only have deep technical expertise in retail technology but also the ability to manage the team to align with the company goals and deadlines
Duties & Responsibilities include:

• Responsible for overseeing and directing: the retail systems portfolio, Business relationships with the partners that use these applications, and the staff responsible for supporting and enhancing the solutions
• Facilitates prioritization of requests from business partners, rationalization of these requests against IT resources and determination of best means of automating business processes and providing solutions
• Provides leadership in determining the project-based information needs of the company along with the best approach for the processing, analysis, and delivery
• Requires ability to motivate, assess team performance and communicate to senior leadership on progress
• Responsible for managing the preparation and timely delivery of quality deliverables related to supporting, maintaining, enhancing, and monitoring information systems
• Team leadership, business acumen, professional bearing, systems knowledge, and strong relationship management skills with users, business and technology leadership and third-party service providers
• Responsibilities also include collaborating with cross-functional partners acting as a project manager to evaluate, prioritize, develop, manage, implement, and test solutions delivered
• This will include partnering with relevant teams across the organization to enhance the online Customer experience, maximize usability, stability, performance and to drive growth
• The ideal candidate will also be forward thinking, to constantly evaluate emerging strategies and technologies and make specific recommendations to senior leadership on how to use technology to move the business forward
• Collaborate with project teams to design and deliver high quality applications that are extensible and scalable
• Manage and guide resources to provide exceptional customer experience to our locations and customers by leveraging industry best practices and technology
• Provide expert level problem resolution and oversight for problem management in collaboration with business partners, internal technology teams and 3rd parties
• Deliver assignments and project deliverables with specified time frames, adhering to established standards and guidelines individually and as part of technology team
• Follow IT standard protocol for change / release management
• Ensure technical best practices, policies and procedures are followed
• Outline alternatives and recommended solutions to business needs identified
• Work with cross-functional departments to support business to plan, execute, implement, and enhance retail systems
• Help identify and recommend technological changes where a change in process would increase efficiency, system security and/or stability
• Collaborate with other technology teams as required to support system, support projects and new technology introduced
• Work with other IT groups to ensure a coherent and unified approach to the planning, development and delivery of the long-term technology strategy and participates in projects as needed to support our customer initiatives
• Performs other job duties as required

Top skills you need to have:

• Bachelor of Science in Computer Engineering, Electrical Engineering, Mechanical Engineering Degree or equivalent combination of education, training, and experience.
• Strong experience with retail POS/ERP & eCommerce technology
• Strong experience in managing and leading technology teams
• Strong critical thinking, judgement, and decision-making skills
• Ability to influence and align key stakeholders towards a common goal, drive results and facilitate change.
• Be a proficient problem-solver that can work autonomously.
• Strong critical thinking and decision-making skills
• Strong ability to prioritize
• Ability to influence throughout the organization without authority
• Demonstrate good judgment in solving problems, identifying problems in advance, and proposing solutions
• Strong analytical and organizational skills, with attention to detail
• Excellent written and verbal communication skills with the ability to communicate and present to SR leadership across Business and Technology
• Good interpersonal and leadership skills with demonstrated ability to lead teams and build effective working relationships with IT and business stakeholders at all levels across the company
• Ability to work effectively in a fast paced, team environment
• High level of commitment to quality work product and organization ethics, integrity, and compliance
• Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness
• Proven leadership skills and abilities including ability to plan, organize and lead the work of others, while developing department goals and objectives consistent with corporate vision and strategies
• Strategy thinker who can collaborate with business & IT leadership to develop multi-year digital roadmap to achieve company’s goals
• Strong knowledge in technologies and best practice in areas including POS & eCommerce technology
• Experience in leading and managing multiple project initiatives and delivering results in a fast - paced environment
• Skills to drive effective collaboration and influencing within a matrix organization
• Strong troubleshooting and problem-solving skills
• Maintain high level of confidentiality and integrity
• Deep sense of urgency and ability to identify and achieve quick wins
• Great communication and collaboration skills
• Ability to identify issues, recommend and resolve problems and manage issues to escalation effectively and timely
• Ability to handle multiple tasks with ease, set appropriate priorities, and manage timelines effectively while paying attention to detail
• Strong project and service delivery skills

About Golden Technology
Golden Technology was founded in 1997 with the goal of developing people and driving innovation. In other words, our aim is to pair world-class technologists like you with amazing companies that are doing impactful work.
After an initially slow start, and way too many late nights playing Final Fantasy 7, Golden Technology built a unique recruiting engine that would quickly prove itself to deliver top-tiered talent to fortune 500 clients across the US, time and time again.
Golden Technology has built a culture around family and helping the people we touch succeed in both their work and personal lives. Oh, everyone says that? Try us, you’ll see it.
We’re helping people find their calling and their dream jobs; and through our Golden Community initiatives we are actively working to improve the communities in which we work, live, and play.