Webcam Interviews. Project is Remote now but will become onsite once COVID restrictions are lifted.
NC 657571: NC Department of Health and Human Services (DHHS) Information Technology Division (ITD) seeks an IT Product Management Group Supervisor/Manager to join the Medicaid Enterprise System (MES) project. Technology, Business, and Policy expertise are key.
The Business Integration Product Manager (BIPM) will ensure the program delivers products that continually meet our business partners’ needs in order to accomplish NC Medicaid strategic outcomes.
This position will define the Product Management strategy, vision, and Product Management operating model for the program, lead a team of IT Product Managers, oversee all business engagement to develop product requirements/user stories, and monitor the associated technological innovation efforts for key Medicaid IT initiatives.
This position will also oversee all IT product management functions within the Medicaid Enterprise System (MES) portfolio. This position will manage a team of Product Managers and Business Analysts who will collectively champion our department’s key strategies with the goal of creating the opportunity for fostering alignment with our business partners, to ultimately produce healthier outcomes for our citizens through clinical and technological innovation.
This position is responsible for providing product development and enhancement oversight for NCDHHS’ Medicaid products in response to requirements gathered by the Product Managers. This oversight may include development and monitoring of the Medicaid Managed Care product strategies, while collaborating with other DHHS divisions and external stakeholders to develop and implement targeted strategies to streamline processes. This position will manage the team charged to create user stories, technology roadmaps and customer research in relation to Medicaid initiatives and strategic goals. This position represents DHHS business functions within NC Medicaid and partners with the IT Division to ensure delivery of relevant and impactful software and solutions. This position will interact with the NC Medicaid Program Leadership, the Medicaid Business Information Analytics Office, DHHS Data Office, Information Technology Division, Privacy and Security Office, Policy Office, General Counsel, Office of Procurement, Contracts and Grants, among others. This role is also responsible for working with program staff and management to ensure that all aspects of deliverables adhere to and are aligned with state and federal program expectations.