Don’t just do a job. Be part of the amazing and extraordinary lives of some of the most interesting people on earth. As part of our Seniors Helping Seniors Raleigh team you’ll empower seniors to continue to live independent lives while joining a dynamic, high-energy team that creates an enjoyable and rewarding workplace.
Our benefits include:
Rewarding work in a casual setting
Competitive pay
Opportunity for growth and advancement
The ideal candidate will demonstrate exemplary performance in their ability to prioritize, multitask, organize, learn quickly, and answer YES to the following questions:
Are you looking to be part of a mission-based company providing social benefit, and helping those who need your help?
Do you enjoy interacting with people, helping to solve problems, and developing exceptional relationships with clients and caregivers?
Do you thrive in a fast paced environment requiring resourcefulness to meet the critical commitments our senior clients rely on?
Responsibilities include:
Provide exceptional customer service in answering calls and assisting caregivers, clients, and prospects with inquiries and issues.
Assist in agency operations like monitoring daily schedule adherence, and reacting to short-term call-outs and cancellations.
Participate in administration of company culture and recognition programs like service awards, company celebrations, and individual employee milestones.
Achieving collaborative relationships with clients and care staff utilizing phone, text, and emails in a proactive, positive and energetic manner.
Maintaining applicable documentation for caregivers and client’s files with meticulous attention to detail.
Skills and Experience:
Self-starter able to prioritize and multitask in a time sensitive manner.
Interested in participating in the growth of the company providing essential services to our senior community.
Above average human relations, and customer service skills.
Excellent written and verbal communication skills with diverse audiences (especially on the phone).
Proficient computer skills with experience in Google Workspace, Healthcare Software or QuickBooks, with aptitude in navigating the internet and social media preferred.
Exceptional organizational skills
Ability to proof and validate own work.
High school diploma or equivalent; Associate’s or Bachelor’s Degree preferred
Click the following link to begin changing your life while changing the lives of others:
https://shswakeforest.clearcareonline.com/apply/
For more information on Seniors Helping Seniors see our website:
https://seniorcareraleighnc.com/
Job Type: Part-time
Schedule: M-F 8 am - 12 noon
Pay: competitive based on skills and experience
Reports to: Office Manager
