Private Property Impound Dispatcher

Private Property Impound Dispatcher

19 Sep 2024
North Carolina, Raleigh / durham / CH, 27601 Raleigh / durham / CH USA

Private Property Impound Dispatcher

Description:Description:Unlimited Recovery is a leading provider of private property impound services, and we're committed to maintaining excellence and increasing professionalism in the industry. With a focus on integrity and customer satisfaction, we aim to deliver exceptional results while providing a supportive and rewarding work environment for our team. We are seeking dedicated and motivated individuals to join our crew as PPI Dispatchers. This position offers competitive compensation, paid time off, health benefits, career advancement opportunities, and paid on-the-job training. This position pays $15-$18/hour, depending on experience. This is a great job opportunity for those with limited mobility or other physical disabilities!What You'll Do:Call Intake: Intake calls from property managers, vehicle owners, and drivers regarding service needs, fees, storage, and vehicle release.Data Entry: Data enter all service calls with speed and accuracy in the dispatch system to ensure compliance with both company policy as well as state and local laws.Call Prioritization: Coordinate with drivers to ensure contracted services are provided in an efficient and timely manner, Payment Processing: Interact with in-office customers to collect towing, impoundment, and storage fees.Client Interaction: Communicate effectively with stakeholders at all levels to ensure professionalism and timeless of services.Outstanding customer services skills and attention to detail are crucial in this role to ensure towing operations are documented according to both company policy and legal regulations. Demonstrate your leadership skills by working as a team with drivers, managing and prioritizing calls efficiently, mastering the dispatch system, acting as a mentor to new dispatchers, and positioning yourself for future career growth by identifying workflow, process, and efficiency improvements. Strong leaders with exceptional customer service ability can transition into roles such as Dispatch Team Lead, Dispatch Supervisor, Skiptracing, or move into leadership roles at other locations as the company expands.Requirements:What You'll Need:Prior experience helpful, but not necessary - paid training providedAbility to pass a pre-employment background checkAbility to pass a pre-employment drug screenStrong communication and customer service skillsAbility to work independently and as part of a teamPreferred Hiring Consideration:Military Veterans: Your background in any Military Occupational Specialty (MOS) is highly valued.Additional consideration given to veterans with MOSs such as Air Force 2G0XI-Logistics Planning, Air Force 3F5XI-Personnel, Army 88N-Transportation Management Coordinator, Army 42A-Human Resources, Coast Guard GS-Logistics Specialist, Coast Guard YN-Yeoman, Marine Corps 0431-Logistics Specialist, Marine 0111-Administrative Specilaist, Navy YNS-Yeoman.Disabled Veterans: We are committed to providing opportunities to disabled veterans.Military Spouses: Your resilience and dedication make you a perfect fit for our team.Work Opportunity Tax Credit Targeted Groups: We actively seek diverse candidates.Why Unlimited Recovery?Paid, On-the-Job Training: We invest in your growth from day one, with training provided at $15-$16 per hour, depending on experience.Competitive Compensation: Depending on experience, wages range from $15-$18 per hour.Career Advancement Opportunities: Your leadership and skills could pave the way to roles like Shift Lead Supervisor, Dispatch Location Supervisor, and other supervisory and leadership positions as we expand.Health Benefits: Comprehensive medical, dental, and vision insurance to keep you and your family healthy.Paid Time Off: Generous PTO to ensure you have a balanced work-life experience. Take off when you want, however it fits your schedule.Dynamic Work Environment: A fast-paced job where every day brings new challenges and opportunities for growth.Apply now and embark on a rewarding career with Unlimited Recovery! We'll provide you with the opportunity to unleash your leadership skills, tackle new challenges, and be a hero every day. Join us, where the extraordinary begins!PI249959673 Apply

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