Part Time -Tech Support - Entry level (Raleigh)

Part Time -Tech Support - Entry level (Raleigh)

13 Jul 2020

Part Time -Tech Support - Entry level (Raleigh)

Job Duties include but are not limited to:

-Provide technical assistance remotely or at customer sites for existing customer base

-Resolve and track all help desk support issues in a timely manner

- Desktop/Laptop Hardware and software troubleshooting

- Wifi Installation and troubleshooting

-Routine management of systems and networks

Maintain documentation of work performed

-Participate in regular team and staff meetings

- Running Cat5/6 Cables

Job Requirements include but are not limited to:

-Effective interpersonal skills and relationship-building skills

-Demonstrated high degree of professionalism & responsibility/dependability

-Strong written and verbal communication skills

-Sound technical background in the areas related to help desk management, product support and customer service

-Analytic and problem-solving abilities

-Able to prioritize and execute tasks in a high-pressure environment

-Strong customer service focus and ability to work with end users in a non-technical fashion to resolve their needs

-Ability to handle multiple tasks in an organized and timely manner

-Ability to analyze and resolve problems according to established priorities

If Interested, Please forward resume as needed.

Job Details

Jocancy Online Job Portal.