Route Salesperson / Driver
Overview of Position
The Area Salesperson is responsible for growing sales in a designated, established territory. This includes securing orders from new and existing customers, establishing and maintaining customer relations, merchandising product to maximize sales, providing accurate and timely delivery of the product to customers, and managing orders and returns. A successful Area Salesperson will perform all duties in accordance with company policy, standards or established procedures. A commitment to teamwork, a clean, professional appearance, enthusiasm, customer-focused behaviors and a high energy level are necessary.
Responsibilities:
Principal Duties and Responsibilities
Sales
Establish relationship with appropriate manager at each account
Coordinate with customer the best location for displays in order to maximize sales
Coordinate with customer to secure additional displays if needed
Make suggestions to customer for additional product items available
Project/Forecast customer orders with the use of various tools to include handheld computers or invoices
Secure customer orders for products according to customer expectations
Utilize sales tools on daily basis (i.e., handhelds, route sheets, etc.)
Operate automated computer hand-held invoicing/sales data equipment where applicable
Execute product promotions to maximize sales
Monitor and control returns to maximize profitability
Identify potential new accounts and work with Sales Management to secure relationship
Customer Service
Greet customer in a courteous manner
Promptly, professionally and appropriately address any customer complaints, concerns and inquiries
Handle difficult customer situations professionally
Responsible for notifying manager of any customer complaints/concerns and action taken
Product Delivery
Make an order to be loaded with appropriate product counts and varieties for the daily delivery schedule
Safely drive and operate a delivery vehicle with a Gross Vehicle Weight Rating (GVWR) of more than 10,000 pounds
Deliver accurate product orders to customers by the agreed upon delivery time
Remove out of date product each delivery date and issue appropriate credits
Execute proof of delivery requirements to allow for collection of account receivables
Safety and Sanitation
Comply with all safety and sanitation standards
Maintain good personal hygiene
Maintain appearance, clean and neat at all times
Drive safely and abide all appropriate traffic rules and regulations
Report all moving violations and accidents involving injury or property damage immediately
Vehicle Maintenance
Keep company vehicle clean “inside cab”
Report any vehicle maintenance concerns to a supervisor
Leadership
Uphold an ethic of teamwork with fellow employees
Maintain a sincere, courteous and respectful demeanor with coworkers, supervisors and customers
Work with management and supervision to improve performance and implement new initiatives
Use good judgment and avoid risk taking while operating a company vehicle
Other duties as assigned
Qualifications:
Essential Skills and Experience
Organizational skills
Successfully complete Territory Sales Training
Ability to drive and operate delivery vehicle safely for considerable amounts of time in various environmental conditions
Basic math skills
Ability to read and write
Strong interpersonal skills
Pass a pre-employment drug screen, criminal background check and Motor Vehicles Report
Previous Territory Sales experience preferred
Previous job stability preferred
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity
Carrying · Bending · Stooping · Grasping/Gripping · Standing · Sitting
Lifting · Walking · Twisting · Sweeping · Reaching over shoulder
Writing · Driving · Pushing/Pulling · Stacking/Unstacking ·
Communicating with customers and co-workers
Physical Requirements
Lifting up to 50 pounds occasionally; and /or up to 24 pounds frequently
Using hand-trucks or carts to push/pull products, often on ramps/lift gates
Maneuver hand trucks and carts up sidewalk curbs and through store aisles.
Considerable amounts of driving, approximately 3 – 6 hours per day, in a Refrigerated Box Delivery Truck with automatic transmission and A/C
Lifting, sliding and positioning Dock plates and truck ramp
Manual product handling to include staging, stacking and organizing individual product items, product carts and trays
Completing route paperwork and reports using handheld computer device and/or written tickets and forms
Visual/Audible Acuity Requirements
CDL "Commercial Drivers License" Class B is preferred but not required.
Must be able to read and distinguish between products, product boxes, and labels
Must be able to read numerals, computer screen, match written and typed information off checks
Working Conditions
The worker is subject to inside and outside environmental conditions. Hours; early mornings til approximately early to mid-afternoons.
Salary/Benefits
Competitive salary plus commission on sales. Excellent benefits including health insurance, dental, vision, life, and disability. Paid vacations. Advancement opportunities.
